There was a time that companies steered away from hiring remote workers, the thought was that the experience would be alienating to the worker, that employees would be unhappy, and hence, less productive. A recent survey actually shows otherwise and says remote workers are not only happier than everyone else, but they also feel more valued and more productive.Increased communication with managers and other team members and clearly articulated goals help remote workers stay on track, and feel less disconnected. Collaboration technologies which include voice, video, and chat communications are vital for getting information to remote workers but equally important is their role in keeping employees connected, and engaged. Chat platforms like Campfire, Yammer, or Slack encourage group conversations throughout the day, and employees can share their thoughts, ideas, and jokes similar to the way they would in an office environment. Video conferencing solutions bring communications to the next level by enabling face to face interaction. Both nonverbal and visual communication forge stronger relationships and make experiences more memorable. (More on the power of visual collaboration here.)
Modern Collaboration Platforms integrate voice, video, and chat in one application
At eZuce, we work in our own Viewme virtual workspaces every day. The Viewme unified communications and collaboration platform keeps team members constantly connected. With tools like Viewme, we can communicate how we want and when we want, from within one application. Employees enter their virtual meeting spaces as they start their day and can adjust their settings throughout the day as they would like by choosing to:
- Be seen – they turn their camera on or off,
- Be heard – they turn their microphone on or off,
- Listen in – they adjust or mute speakers,
- Be available – they set their presence to show availability.
Frictionless Communications and Collaboration
Employees are able to stay connected and communicate with their team members, managers, customers, and partners from within one application. Virtual huddle rooms enable your entire workforce to collaborate from anywhere with voice, chat and video in one communications platform.
With a multi-stream chat capability, chat is not only persistent but you can also chat across multiple discussions. So chatting with coworkers throughout the course of the day is easy and pervasive. Join or switch to another meeting room instantaneously and on the fly, no need to schedule a room in advance or remember some long string of numbers to get in. You simply go to the meeting list and choose to join a meeting, a directory is available to help you find the right participant or room.
With presence capabilities, Viewme actually lets you know what work space a participant is in real time. You can also send a private interrupt to a participant engaged in a meeting if you have an urgent matter that needs immediate attention. Another huge benefit of a virtual collaboration platform like Viewme, is the desk share option, which everyone can choose to do simultaneously.
The Mobile Workforce is growing - Yes, there's an app for that
IDC forecasts that the U.S. mobile worker population will increase from 96.2 million in 2015 to 105.4 million mobile workers in 2020. Within the next four years mobile workers will account for close to three-quarters of the total U.S. workforce. Mobile workers need to be able to easily participate in virtual meetings and have access to the same collaboration platform their company is using. Collaboration technology needs to be accessible from multiple platforms and devices in order to keep the mobile workforce engaged and support BYOD initiatives. Modern collaboration systems like Viewme enable users to download the free Android app at Google Play while the Apple version of Viewme is available at iTunes. For those who might not have the bandwidth or ability to meet face to face or connect to a meeting room from a network, they can dial into to a virtual room and still be an active participant in the meeting.
Seamless unified communications platforms are the wave of the future
Virtual work environments break down silos and lessen the divide between your remote and co-located workforce. The ultimate collaboration platform has all the communications tools in one place so your employees can choose their preferred mode of communication and can switch between voice, chat, and video as desired or as needed from within one view.
Modern communication technologies connect the dots between remote workers, mobile and dispersed teams. Enabling virtual team collaboration ensures your employees are getting the information they need to communicate effectively with colleagues and supervisors, but also help prevent workers from feeling alienated or disconnected. With sophisticated, yet easy to use UC solutions, companies no longer need to worry about the happiness or productivity of their workforce.
We would love to meet you in our virtual meeting space and give you a quick tour! To set up a time to meet please email my colleague and Viewme enthusiast Joe Rohde at [email protected] .